10 course program
Program
A. SPA OVERVIEW
1. General knowledge of spa
The Origin of SPA.
Asian SPA: Mind – Spirit – Body.
Overview of therapies in Spa.
2. MANAGER DUTIES
The tasks are performed before opening for service.
The tasks during and after the end of service.
The tasks that connot be left until tomorrow.
Skills needed of a manager.
Key of success for a manager.
3. RECEPTION – CONSULTATION
Serves visitor at reception desk.
Customer consulting – Make a consultation record.
Phone – Email communication.
4. SELLING SKILLS IN SPA
5. Basic Marketing and Business in Spa
B. SPA TREATMENT
Blending essential oils for massage.
Use essential oils at the reception, the massage room, and relaxation tea room.
Making herbal tea + decorating tea tray + the way to serve tea to guests.
Use essential oils in sauna and steambath.
Use essential oils in massage.
Set up a massage room, changing bedsheet and towels between two guests.
Method of using, preserving and distilling massage cream with essential oils.
Herbal: Practice herbal bundles – Application of herbal compress in SPA.
Stone massage therapy.
Traditional Thai massage.
Classical Swedish massage.
Blood pressure measurement. Technique of cleaning and warming client’s foot before massage.
Foot reflexology.
